What is the delivery time & cost?
|Standard Home delivery with Royal Mail||1-4 calendar days|
Free for members
|Pick up your order at a Royal Mail post office||1-4 calendar days|
Free for members
|Express delivery with Royal Mail**||1-2 calendar days||£5,95|
|Collect in an adidas Store***||0-4 business days||Free|
* Excludes personalization costs.
** If you live in an area which is eligible for Express shipment, this option will show during checkout. Complete your order before 6:00pm from Mon - Sat. and before 12:30pm on Sunday for delivery on the next working day. This service is not always available.
*** Delivery time for store pick-ups vary from same day if available in store. It takes up to 4 working days if we need to replenish the article from our warehouse.
Where is my order?
Visit your order details page to track the status of a recent order. If it hasn’t been shipped yet, we are doing everything to send your order asap. If you’ve received your shipping email with a Royal Mail track and trace number, please use the tracking link within the email to get the latest information regarding your delivery.
It could be possible you receive multiple packages for your order and each package has its own tracking email and link.
Pre-orders and Back-in-Stock items:
Please note: For articles that are temporarily out of stock, but could be pre-ordered, different delivery times apply. You can find more info here or check the estimated shipping date in your order overview page.
Not home at the time of the delivery?
You can be in charge of your delivery by using the tracking link contained within the shipping email from Royal Mail. You could try to redirect your package to your neighbour, a collection point near you or reschedule the delivery date.
Delivery Rules & Restrictions:
Public holidays & Warehouse closed
Orders placed on or 1 day before a public holiday may take longer to be delivered.