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What is the delivery time & cost?

ADICLUB members enjoy free delivery. For non-members, spend over £25* to qualify for free delivery. Sign up or Login !

5-1-Delivery-method

DELIVERY METHOD

5-2-Time

TIME

5-3-Cost

COST

Standard Home delivery with Royal Mail1-4 calendar days

£3,99

Free for members

Pick up your order at a Royal Mail post office1-4 calendar days

£3,99

Free for members

Express delivery with Royal Mail**1-2 calendar days£5,95 
Collect in an adidas Store***0-4 business daysFree

* Excludes personalization costs.

** If you live in an area which is eligible for Express shipment, this option will show during checkout. Complete your order before 6:00pm from Mon - Sat. and before 12:30pm on Sunday for delivery on the next working day. This service is not always available.

*** Delivery time for store pick-ups vary from same day if available in store. It takes up to 4 working days if we need to replenish the article from our warehouse.

Where is my order?

Visit your order details page to track the status of a recent order. If it hasn’t been shipped yet, we are doing everything to send your order asap. If you’ve received your shipping email with a Royal Mail track and trace number, please use the tracking link within the email to get the latest information regarding your delivery. 

It could be possible you receive multiple packages for your order and each package has its own tracking email and link.

Pre-orders and Back-in-Stock items:

Please note: For articles that are temporarily out of stock, but could be pre-ordered, different delivery times apply. You can find more info here or check the estimated shipping date in your order overview page.

Not home at the time of the delivery?

You can be in charge of your delivery by using the tracking link contained within the shipping email from Royal Mail. You could try to redirect your package to your neighbour, a collection point near you or reschedule the delivery date.

 

Delivery Rules & Restrictions:

  • adidas.co.uk can only ship to the United Kingdom
  • our Carrier Delivery days run from Monday – Saturday
  • We cannot deliver to PO boxes or British Forces Post Office addresses
  • Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in the UK and Germany.
  • Delivery time varies depending on the type of products purchased, your address and method you choose. During sale and promotion periods delivery might take a little longer than expected.
  • Personalising a product can take an additional 1-2 days. For example, by adding a name, number, badge or flag to the product. During the launch of new football jerseys, delivery times could increase by 2-4 days due to popularity.
  • You will receive notifications of any difficulties encountered with processing your order, or any cancellations within your order as soon as is reasonably possible following identification of any issues.
  • Due to logistical difficulties in making deliveries to certain remote areas (e.g. Jersey Islands & Guernsey), we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value). We don’t ship to postal codes starting with GY*, GBA*, GBJ*, JE* and the postal codes: GX11 1AA, AI 2640, ASCN 1ZZ, BBND 1ZZ, BIQQ 1ZZ, FIQQ 1ZZ, PCRN 1ZZ, SIQQ 1ZZ, STHL 1ZZ, TDCU 1ZZ, TKCA 1ZZ.
 

Public holidays & Warehouse closed

Orders placed on or 1 day before a public holiday may take longer to be delivered.

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