How many days do I have to return my order?

Last updated: 18/10/2018

Items purchased from the adidas online shop
Returns are free & easy within 30 days* (or 14 days** for hype products such as YEEZY) of receiving your order if they qualify as per our returns policy. If you received items from one order in several parcels, the 30-days return period begins on the day you received the last parcel.

*If you ordered prior to the 10th of September 2018 at 10.00 AM, you can return your products within 100 days of the delivery date.

**Please be aware that hype products such as YEEZY, should be returned within 14 days of the delivery date. In the process of ordering these hype products we communicate to you that the return period of 14 days applies.

Items purchased at an adidas retail store
Purchases from one of our official adidas stores can be returned in-store within 30 days (or 14 days for hype products such as YEEZY) of purchase. Please check your receipt for the exact purchase date.

Please note: customised and personalised items are made uniquely for you, and cannot be returned unless there is a manufacturing fault.

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