How do I use my Gift Card in the Online Shop?

Last updated: 16/07/2019

To use your Gift Card online:

  1. Add at least one item to your Shopping Bag and proceed to check out.
  2. Enter your delivery details and proceed to selecting your payment method.
  3. Select ‘Gift Card’ as your payment method. You need to enter:
  • 19-digit gift card number (for physical gift cards, this can be found on the back of your card)
  • 4-digit security code (for physical gift cards, this can be found on the back of your card)
  • Possibly an additional payment method (only if the total purchase amount exceeds the balance on your card).
  1. Click the ‘Order now’ button to place your order.

The remaining value of the gift card can be seen on the invoice.

Keep in mind the Gift Card:

  • Cannot be returned
  • Cannot be exchanged for cash
  • Cannot be used to purchase another gift card
  • Cannot be purchased with a discount
  • Can have a value of between 20£ and 250£
  • Cannot be redeemed in the adidas app.
  • Can only be used with a max of 10 gift cards per transaction.
  • Will be sent to you already activated so that the card can be used right away

For rules and restrictions on Gift Cards, please check our Terms & Conditions.

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Where is my order?

Log in or enter your order details in the order tracker to see your order overview. From there, you can cancel items, track the delivery status or arrange an exchange or a return.

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