Are all products from the Online Shop available in your stores?

Last updated: 15/10/2018
Our stores stock as many of our products as possible, but they do have limited space. For this reason they can’t store all the products that are available in the Online Shop. If the product you want to order is available at the Online Shop, you can reserve it online and pick it up from a store by selecting ‘Pickup in store’ during checkout.

If you are at the store but the product you are looking for is not available, our staff will happily order it for you. You pay in-store digitally via an iPad and get your product(s) delivered to the address or store of your choice. This applies to selected stores only and can take up to 2 - 5 business days.

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Where is my order?

Log in or enter your order details in the order tracker to see your order overview. From there, you can cancel items, track the delivery status or arrange an exchange or a return.

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